Online speech therapy and parent coaching for families in Australia
From our Multan centre we coach Pakistani-Australian parents in Urdu and English — most often while they wait for an NDIS or public speech pathology appointment, and alongside it once it starts.
Our centre is in Multan, Pakistan — we don’t have a branch in Australia. For families in Australia we work entirely online, in English or Urdu, and we point you to your own country’s services too.
If you are worrying about your child’s speech in Australia, you are usually doing two things at once: waiting for an appointment, and wondering what to do in the meantime. Demand for children’s speech pathology outstrips supply in much of the country, so that gap can be the hardest stretch of all. The gap is where we are most useful.
We are one physical centre in Multan, Pakistan, led by Mahnoor Baloch, Speech & Language Therapist. We are not registered with the National Disability Insurance Scheme (NDIS), we have no Australian branch, and we are not your child’s licensed provider. For families in Australia we work by video only, and we coach the parent. Our online support for families outside Pakistan explains how that works country by country.
What brings most families to us is the language. Saying mera bacha bolta nahi or der se bolna and being understood without translating first takes a real weight off a parent. Sessions run in Urdu, English or a blend, and so do the home activities we send you.
Working with families in Australia
We start by asking where you already are: whether you have made an NDIS access request, whether your GP or child and family health nurse has been told, whether the preschool or school has raised anything. Then we agree a small home plan that supports what you are pursuing locally instead of duplicating it.
Between calls you lead and we coach. We show you how to invite words into ordinary Australian routines — the school run, the bath, the supermarket trolley — how to hold calm and consistent boundaries, and how to fold dressing and self-care into small wins. Our free Grow tools give you Urdu and English activity sheets so the days in between have shape.
Sessions are around 45 minutes, usually once or twice a week, in short blocks with an honest review at the end of each: what changed, what comes next, and whether to carry on at all. Our team covers speech therapy, ABA and behavioural support, special education, child psychology and developmental assessment. We have no licensed occupational therapist, so we call the motor, handwriting and self-care strand practical coaching rather than clinical OT.
What can you do while you wait for NDIS or a speech pathologist?
Keep talking to your child, and make it deliberate. While you wait for an appointment in Australia, the most useful thing a parent can do is build language into ordinary moments: narrate what you are doing, pause and genuinely wait for a response, and repeat the same handful of words many times a day. Nothing here needs a diagnosis first.
Things that help almost every waiting family, whatever the eventual diagnosis turns out to be:
- Get hearing checked early. Repeated ear infections and glue ear are common in small children and quietly flatten speech. Ask your GP rather than assuming.
- Cut the questions, add the comments. “You found the red car” invites more language than “what colour is it?”
- Wait longer than feels comfortable. Count silently to five after you speak. Many children answer at second six.
- Pick ten words worth having — more, open, help, milk, up, finished — and use them dozens of times a day in real situations.
- Write down what you notice, with dates. It makes the eventual assessment appointment far more useful.
Our everyday ways to encourage talking sets these out step by step, and what early intervention actually means explains why the months before therapy starts still count. On a call we watch your child play through the camera and coach you in the moment.
Does speaking Urdu at home make a speech delay worse?
No. Speaking Urdu at home does not cause a speech delay and does not make one worse. A bilingual child’s vocabulary is counted across both languages together: if your child has ten words in Urdu and six in English, that is sixteen words, not six. Mixing both languages inside one sentence is normal and is not a sign of confusion.
This matters in Australia because the advice often runs the other way: switch to English only so the child copes at school. When a family drops the language it is most fluent in, the child usually hears less rich language, not more — and the grandparents on video call from Pakistan fall out of the conversation altogether. Speak whichever language you are most natural in, and speak plenty of it.
So when we count words with an Australian family, we count both languages, and we listen for what any assessment listens for: does your child understand more than they can say, do they point and show you things, do they take turns. Our guide to raising a child in a bilingual home covers what is genuinely typical and what is not.
What happens in a first video call, and what changes first?
The first consultation is free, and it is a conversation rather than a test. We ask what worries you, what your child does on an ordinary Tuesday, and what a GP, nurse or preschool has already said. We watch your child play through the camera. You leave with a plain answer about whether this looks like the calendar or something to work on — and if we think it is nothing, we say so.
What changes first is usually not speech. It is requesting: a child who used to scream at the fridge starts pointing at it, tugging your hand, or handing you a picture. Parents often notice fewer meltdowns before they notice new words, because a child with a way to ask has less to be furious about. Words tend to follow, and clearer words later still.
The clock is friendly here. Sydney and Melbourne run roughly five hours ahead of Multan — about six during daylight saving — and Perth about three, so a mid-morning call after school drop-off is still a normal working morning for us. Your child gets seen at a good hour, not a tired evening one.
When should you stop waiting and get seen in person?
Do not wait for the next review if your child loses words or skills they already had, stops responding to their name, has no words at all by around 18 months, has no two-word joins such as “more milk” by around two, or if you have any doubt about their hearing. Take those to your GP or child and family health nurse now, and say plainly that you want them looked at.
Online parent coaching has real limits, and we would rather name them than sell around them. We cannot examine your child, test hearing or diagnose, and nothing we do decides NDIS eligibility. If something on a call needs hands-on assessment — possible hearing loss, feeding or swallowing difficulty, seizures, or a sudden loss of skills — we will tell you to stop and get it seen locally, and help you word the request.
If your family moves on, as many do, the coaching moves with you: we work the same way with families in the United Arab Emirates, Qatar and India, and we keep going straight through a long visit to Pakistan. When you are ready, message us on WhatsApp at +92 314 6040262 or get in touch here — your child’s age and what worries you is enough to start.
Getting help where you are, too
Alongside working with us online, here’s how families in Australia can reach support in their own area. Processes change, so always double-check locally.
NDIS and the early childhood approach
The National Disability Insurance Scheme has an early childhood approach for children younger than nine with a developmental delay or disability; older children apply through the main NDIS pathway. Eligibility, funding and the early childhood partner for your region do change, so check the current NDIS information and speak to the partner covering your area about your family’s situation.
Your GP, Medicare and the child health nurse
Your GP is a sensible first stop: they can check hearing and development, refer on, and explain what Medicare covers for allied health. Child and family health nurses also see young children for development checks, recorded in your state’s personal health record book. You often do not need a referral to see a speech pathologist privately, but ask, because it differs by state and service.
School support and finding a speech pathologist
Once a child is at school, learning support is arranged through the school and differs by state, so ask the class teacher or learning support coordinator what is available and how to request it. To find a local speech pathologist, including telepractice, Speech Pathology Australia keeps a public directory, and community health centres run children’s speech services in many areas.
What we can do with your child online from Australia
What we help children with in Australia
Whether your child has a diagnosis or you’ve just started to worry, these are the areas we work with online. Tap any one to understand the signs and how we help.
- Autism
- Speech Delay
- Stammering
- ADHD
- Down Syndrome
- Learning Difficulties
- Unclear Speech
- Developmental Delay
- Apraxia of Speech
- Dyslexia
- Sensory Processing
- Hearing & Speech
- Language Disorder (DLD)
- Slow Learners
- Selective Mutism
- Childhood Anxiety
- Dysgraphia
- Dyscalculia
- Dyspraxia (DCD)
- Auditory Processing
- Cerebral Palsy
- Feeding & Eating
- Tics & Tourette’s
Not sure where your child fits? Try our free 2-minute development check or which therapy does my child need?
Getting started from Australia is simple
- 1
Message us on WhatsApp
Tell us your child’s age and what’s worrying you — a short message is enough. We reply in English or Urdu.
- 2
A free first consultation
We listen properly, ask a few questions, and give you an honest read on what your child needs — all over video. No pressure, no jargon.
- 3
A clear plan you can act on
You leave with a plan: online sessions where they help, plus a home program you can start the same week.
Questions from families in Australia
Are you an NDIS-registered provider?
No. We are not registered with the NDIS and we have no Australian branch. We work with Australian families online only, as Urdu and English parent coaching. For a formal diagnosis or funded therapy you need local licensed services and the NDIS or Medicare pathways, which we are glad to help you understand.
Can you replace our local speech pathologist?
No, and we would not want to. We are the between-sessions coach who helps you carry a plan into daily life. Assessment, diagnosis and hands-on therapy belong with a licensed Australian provider. Where a family has both, we ask what their local therapist is targeting and build the home practice around it.
We are on a waiting list. Is it worth starting with you now?
That is the situation we see most often, and usually yes. Nothing we coach requires a diagnosis, and language grows through everyday repetition rather than through the appointment itself. You also arrive at that first local appointment with dates, examples and a clear picture of your child, which makes the assessment more useful.
Do we need a referral or a diagnosis before we start with you?
No. You can message us directly and the first consultation is free. If your child already has a report, an NDIS plan or notes from a preschool, bring them, as they save us both time. If there is nothing yet, that is completely normal and we start from what you have noticed at home.
Can you tell me if my child is eligible for NDIS funding?
No. Eligibility decisions sit with the NDIS and the Australian professionals who assess your child, and it would be wrong of us to guess. What we can do is talk the process through in Urdu or English, help you describe your child clearly in your own words, and keep you steady while it runs.
Should we speak only English now that my child is at school in Australia?
You do not have to, and for most families it is the wrong move. Children learn language best from adults speaking the language they are most fluent and relaxed in. English comes from school, childcare and friends. Keeping Urdu at home protects family conversation and gives your child more language overall, not less.
We visit Pakistan for long stretches. Do sessions pause?
No. Because we are based in Multan, we can keep coaching you straight through an extended visit, so your child does not lose momentum. Some families also come in to the centre in person while they are here, which lets us see the child properly rather than through a camera.
Do you offer occupational therapy?
No. We have no licensed occupational therapist on staff, so we do not call it occupational therapy. We coach practical motor, handwriting, dressing and daily-living skills with parents. For clinical OT or sensory integration therapy you would use a licensed Australian provider, often through the NDIS or a Medicare pathway.
Other areas we support
Written by the Inclusive Developmental and Therapy Center therapy team · medically reviewed by Dr Muhammad Suffyan, MB BS (GMC 8023727) · Last reviewed July 2026
Let’s talk about your child — wherever you are in Australia
A short, friendly conversation is the best first step. Call, text or WhatsApp us — we’ll listen and guide you, with no pressure.
MPS Road, Block A Model Town, Multan (near Bloomfield Hall School, Street No. 2) · Mon–Sat, 10 AM – 7 PM