Online speech and development support for families in Canada
From Multan we coach Pakistani-Canadian parents across the GTA, Calgary, Vancouver and beyond in Urdu and English — usually while a child sits on a provincial waiting list and the family wants something useful to do this week.
Our centre is in Multan, Pakistan — we don’t have a branch in Canada. For families in Canada we work entirely online, in English or Urdu, and we point you to your own country’s services too.
Canada is home to a large Pakistani community, densest in the Greater Toronto Area — Mississauga and Brampton especially — with strong communities in Calgary, Vancouver and Ottawa. Support here is organised province by province: health care through the province, school help through the school board, and waits that swing widely depending on where you happened to land.
We are one physical centre in Multan, led by Mahnoor Baloch, a Speech & Language Therapist with an MPhil in Special Education and a Post-Graduate Diploma in Speech & Language Therapy. We hold no Canadian registration and no branch in Canada. For families there we work by video only, coaching parents — as we do with families across the world.
Most Canadian parents write to us not because Canada lacks services, but because the wait is long, the vocabulary is unfamiliar and nobody has explained any of it in Urdu. They put it plainly — mera bacha bolta nahi, my child does not talk — and they want something to do this month, not next spring.
Working with families in Canada
We start by listening. What have you already tried — the public health unit, the school, your family doctor? Which languages does your child hear, and from whom? What does a hard hour in your house look like? Then we agree a small home plan that fits real Canadian routines.
Between calls you lead and we coach. We show you how to draw language out of ordinary moments rather than sitting a child down for a lesson, how to hold a calm boundary the same way twice, and how to turn dressing, handwriting and mealtimes into small daily wins. Our free age-by-age milestone checklists are worth ten minutes before the first call.
Our team covers speech and language therapy (گویائی کا علاج), ABA and behavioural support, special education, child psychology, developmental assessment, and motor, handwriting and sensory-regulation skills. We do not have a licensed occupational therapist, so we describe that last strand honestly as practical motor and daily-living coaching rather than clinical occupational therapy.
Who we tend to help across Canada
Most are Pakistani parents in the GTA or Calgary, worried about a toddler who is late to talk or a school-age child whose behaviour has started appearing in the teacher’s notes. Some are waiting on a provincial list and want to start now. Others have had a school-board assessment and want it explained in plain Urdu, because the report was written in an English nobody actually talks in.
We also work with families who take long trips back to Pakistan and do not want progress to stop for two months every winter; being based in Multan, we keep going straight through the visit. Families often reach Canada by way of the Gulf, and a move need not interrupt anything — the support described for families in the UAE and Qatar is the same support on a different clock, as is our page for Urdu-speaking families in India.
Should we stop speaking Urdu at home?
No. Speaking Urdu at home does not cause a speech delay, and dropping it will not fix one. The major speech and paediatric bodies, including ASHA and the Canadian Paediatric Society, are consistent on this: growing up with two languages does not delay language. Keep the language you are warmest and most natural in.
What does change is how a bilingual child is counted. If your child says doodh and also says milk, that is two words, not one, and a fair vocabulary count adds both languages together. Judged on English alone, a typical Urdu-speaking three-year-old can look delayed. That is a common reason a newcomer family is told to worry when nothing is wrong — and occasionally the reason a genuine delay gets waved away as “it is just the two languages”.
What we listen for is whether your child is communicating at all — pointing, gesturing, taking turns, following a simple instruction in either language. That matters far more than which language the words arrive in.
What can we do while we wait for speech and language services?
Start four things at once: refer your child to your province’s preschool speech and language service yourself, ask for a hearing test, begin ten to fifteen minutes of daily home practice, and keep written notes of what your child does. Waiting lists move slowly. None of these four steps has to wait for them.
The route differs by province. Ontario’s preschool speech and language program accepts a referral from the parent, with no doctor’s note required, and runs up to school entry. British Columbia usually points families of under-fives to their regional health authority or public health unit. Alberta families may be directed both to health-service rehabilitation and to a separate disability support stream. Names, age limits and waits differ a great deal, so confirm the route where you live.
Making the time difference workable
We plan around the clock rather than wishing it away. Canada runs roughly nine to twelve hours behind Pakistan depending on the province, so the workable windows are your early morning before school and work, or your evening once the children are settled — both ordinary working hours for us in Multan. Our timings and the ways to reach us are on the contact page.
A session is a plain video call on a phone or laptop, in Urdu, English or a mix, and you need no special equipment. We would far rather watch your child play through the camera and coach you as it happens than work from a description given afterwards.
What a first session actually looks like
The first call is mostly you talking. We ask what your child does, not only what they do not do: how they ask for something, whether they bring you things to show you, whether they look up at their name, what happens when they are frustrated. We ask about hearing, ear infections and sleep, and which language each adult speaks to the child.
Then we pick two or three targets and show you how to work on them live, with your child in the room, rather than as a handout. The small things shift first: more attempts, more turn-taking, more pointing and gesture, before any new words arrive. If we see something we cannot properly assess over video — a hearing concern, a feeding risk, a possible loss of skills — we say so and send you to a clinician in Canada.
When to stop waiting and speak to someone in Canada
Some things should not sit quietly on a waiting list. Contact your family doctor, your public health unit or your child’s school directly if any of these apply:
- Your child had words or gestures and has lost them.
- No babbling by around 12 months, no single words by around 18 months, or no two-word phrases by around two years.
- Your child does not respond to their name or to loud sounds, or has had repeated ear infections.
- Choking, coughing or gagging on food or drink.
- You are frightened, and nobody has taken the worry seriously yet.
That last one counts. A parent who keeps raising the same worry is usually right that something is worth checking, and asking for a hearing test and a developmental review is a reasonable request, not a fuss. We can help you word it — but the assessment belongs with a clinician in Canada.
Getting help where you are, too
Alongside working with us online, here’s how families in Canada can reach support in their own area. Processes change, so always double-check locally.
Your province’s preschool speech and language service
Before school age, provinces fund speech and language support through the health system, often as a preschool speech and language program or through your local public health unit. Ontario accepts referrals directly from parents, with no doctor’s note. British Columbia points families of under-fives to their regional health authority. Waits vary widely by province and city, so telephone and ask where you actually stand.
School boards and in-school support
Once your child is at school, support is arranged through the school board rather than the health system, and the two do not always talk to each other. Ask the school how it identifies needs, who carries out the assessment and what classroom help follows — in writing. If you are handed a report you cannot follow, bring it to a session and we will go through it with you in Urdu.
Ask for a hearing test first
A hearing check should come before anyone concludes a child has a speech problem. Repeated ear infections and fluid in the middle ear are common in small children and can quietly flatten speech development for months. Passing the newborn screening does not rule out a hearing loss that appears later.
Newcomer and settlement services
If you arrived recently, settlement and newcomer organisations can help you find a family doctor, register with local services and, in some cities, arrange interpretation. They are free, and this is an ordinary question for them. They will not deliver the therapy, but they will shorten the search.
What we can do with your child online from Canada
What we help children with in Canada
Whether your child has a diagnosis or you’ve just started to worry, these are the areas we work with online. Tap any one to understand the signs and how we help.
- Autism
- Speech Delay
- Stammering
- ADHD
- Down Syndrome
- Learning Difficulties
- Unclear Speech
- Developmental Delay
- Apraxia of Speech
- Dyslexia
- Sensory Processing
- Hearing & Speech
- Language Disorder (DLD)
- Slow Learners
- Selective Mutism
- Childhood Anxiety
- Dysgraphia
- Dyscalculia
- Dyspraxia (DCD)
- Auditory Processing
- Cerebral Palsy
- Feeding & Eating
- Tics & Tourette’s
Not sure where your child fits? Try our free 2-minute development check or which therapy does my child need?
Getting started from Canada is simple
- 1
Message us on WhatsApp
Tell us your child’s age and what’s worrying you — a short message is enough. We reply in English or Urdu.
- 2
A free first consultation
We listen properly, ask a few questions, and give you an honest read on what your child needs — all over video. No pressure, no jargon.
- 3
A clear plan you can act on
You leave with a plan: online sessions where they help, plus a home program you can start the same week.
Questions from families in Canada
Are you a regulated provider in Canada?
No. We hold no Canadian registration and have no branch in Canada. We work with Canadian families online only, as Urdu and English parent coaching and support. For a formal diagnosis or publicly funded therapy, use your provincial health services and school board — and we are glad to help you understand what they tell you.
Can you replace our provincial or school-board services?
No, and be wary of anyone who says otherwise. We are the between-sessions coach who helps you use a plan at home in your own language. Assessment, diagnosis and hands-on therapy belong with the provincial system or your school board. We work alongside them, and we say so when something needs to go back to them.
Do we need a diagnosis before we start with you?
No. We are not a route to a Canadian diagnosis and we do not ask for one. If you are worried, we can begin coaching you while a provincial assessment is pending. If what we see suggests you need a formal assessment, or a hearing test first, we say so plainly and point you back to services in Canada.
My child mixes Urdu and English in one sentence. Is that a problem?
No. Mixing two languages inside a sentence is normal bilingual behaviour, not confusion — bilingual adults do it constantly. What matters is the total: count the words your child has in Urdu and in English together, because the combined figure is the fair measure. Difficulty in both languages is what is worth checking, not the mixing.
We have just moved to Canada and do not understand the system. Can you help?
Yes — this is one of the most common reasons newcomer families reach us. We can explain how provincial health services and school-board support fit together, what to ask for and in what order, in Urdu or English. We cannot make a referral for you from Pakistan, but we can make sure you walk into that call knowing what you want.
How do you handle the time difference, and does daylight saving change it?
Canada sits roughly nine to twelve hours behind Pakistan depending on the province, and it shifts by an hour when Canadian clocks change, because Pakistan does not change its clocks. We usually meet at your early morning or your evening, and we re-confirm your slot after each change.
We visit Pakistan for long stretches. Do sessions pause?
No. Because we are based in Multan, we keep coaching straight through an extended visit to Pakistan, and the time difference disappears while you are here. Some families use the trip for a more intensive stretch, then return to the usual weekly rhythm back in Canada.
Do you offer occupational therapy?
No. We do not have a licensed occupational therapist, so we do not call what we do occupational therapy. We coach practical motor, handwriting, dressing and daily-living skills — a narrower and more honest description. For clinical occupational therapy, go through provincial services or a registered private occupational therapist in Canada.
Other areas we support
Written by the Inclusive Developmental and Therapy Center therapy team · medically reviewed by Dr Muhammad Suffyan, MB BS (GMC 8023727) · Last reviewed July 2026
Let’s talk about your child — wherever you are in Canada
A short, friendly conversation is the best first step. Call, text or WhatsApp us — we’ll listen and guide you, with no pressure.
MPS Road, Block A Model Town, Multan (near Bloomfield Hall School, Street No. 2) · Mon–Sat, 10 AM – 7 PM