🇺🇸 Online support in United States

Online speech therapy and Urdu parent coaching for families in the USA

From Multan we coach Pakistani-American parents across the country in Urdu and English, bridging a nine-to-twelve-hour gap with your-morning or your-evening calls, so a familiar voice is never the thing you have to give up.

Support for children and families in United States

Our centre is in Multan, Pakistan — we don’t have a branch in United States. For families in United States we work entirely online, in English or Urdu, and we point you to your own country’s services too.

If your child is not talking and you are searching in two languages at once — speech delay one day, mera bacha bolta nahi the next — the American system can feel like its own maze. Help can arrive from three directions at the same time: your state’s Early Intervention program, your local public school district, and private therapy billed to insurance. Pakistani-American families from the New York and New Jersey metro area to Texas, California, Illinois, Virginia and Georgia usually want the same thing first — one calm, Urdu-speaking person to help them make sense of it.

We are a single physical centre in Multan, Pakistan, led by Speech & Language Therapist Mahnoor Baloch. We hold no US licence and no US address, so with American families we work by video only, coaching parents. What people come for is the pairing of two things: enough understanding of the US pathways to help you actually use them, and enough understanding of a Pakistani home to talk about your child in your own language. If you are weighing up where we fit, our online support worldwide page explains the same model country by country.

The time difference is the biggest practical hurdle and we say so plainly rather than burying it: the continental US runs roughly nine to twelve hours behind Pakistan, and we build the schedule around that reality.

How we help

Working with families in United States

The first conversation is mostly us listening. Where are you in the American maze — has your under-three been referred to Early Intervention, has the district evaluated your child, are you already using insurance for private speech or ABA? What worries you most, and what does a bad day at home look like? Then we agree a small home plan that supports those services instead of competing with them.

Between calls you do the daily work and we coach you through it. We show you how to invite language during ordinary American routines — the car seat, the grocery run, bath time, the walk to the bus stop — how to hold a boundary calmly and consistently, and how to build dressing, handwriting and self-care into small wins. What tends to shift first is not new words. It is the looking: your child turning to check your face, pointing at what they want, bringing you the toy instead of screaming at it. Parents often notice that before any vocabulary arrives, and it is the honest early sign that the work is landing.

Our team covers speech therapy, ABA and behavioural support, special education, child psychology, developmental assessment, and motor, handwriting and sensory-regulation skills. We do not have a licensed occupational therapist, so we describe that last strand honestly as practical motor and daily-living coaching rather than clinical OT. Our free Grow tools and home programs give you Urdu and English activity sheets so the days between sessions stay purposeful.

Which families in the States do we usually help?

Many of our US families are juggling more than one system at once: a toddler in Early Intervention while an older sibling has an IEP at the local public elementary school, and perhaps a private speech or ABA provider billed to insurance on top. Others are recent arrivals on work or student visas who are still learning how the American pathways fit together at all. In both cases, an Urdu-speaking guide who can join the dots is a relief rather than another appointment.

We also work with families who spend long summers in Pakistan, or who are weighing up an eventual move back, and want their child’s progress to hold across the distance. Sitting in Multan, we can keep coaching straight through those trips — and if the move does happen, families often carry on with us from South Asia or from a Gulf posting such as the UAE or Qatar without starting again with somebody new.

How do we work around a nine-to-twelve-hour time difference?

We plan around the clock rather than pretending it does not matter. With the US roughly nine to twelve hours behind Pakistan, the reliable slots are a parent’s early morning, before the school run and the commute, or the late evening once the children are asleep. Both map to a normal working hour in Multan, so nobody is doing therapy at 3am and calling it commitment.

Sessions are a plain video call on a phone or a laptop, in Urdu, English or a mix of both. We like to watch your child play through the camera so we can coach on real behaviour as it happens, then pause and talk it through — that is far more useful than working from a described version of a moment that happened last Tuesday.

How does online speech therapy fit alongside Early Intervention and an IEP?

We sit alongside them, never in place of them. In the United States, evaluation and funded therapy come from three routes: your state’s Early Intervention program before the third birthday, your school district and its IEP from age three, and private therapy through your health plan at any age. We are the between-sessions coach who helps you prepare for those meetings and keep the work going at home.

Where our online coaching sits alongside the three US routesThree routes in the US — and where we sitBIRTH TO THE 3rd BIRTHDAYState Early Intervention (IDEA Part C)Free evaluation. Parents can usually refer their own child.FROM THE 3rd BIRTHDAYDistrict evaluation, then an IEPAsk in writing. Keep a dated copy of your letter.ANY AGE, ALONGSIDEPrivate SLP or ABA through insuranceWhat is covered varies by plan and by state.Our online Urdu coaching runs alongside all three

Practically, that means helping you get ready for an evaluation or an IEP meeting, understand what is being proposed and what it will actually look like on a Tuesday afternoon, and keep language and behaviour work alive at home so the funded services land on firmer ground. If the vocabulary is new to you, our plain-English guides to what early intervention means and what an IEP is are a good half hour before your first meeting.

Because eligibility and coverage rules differ so much from state to state and plan to plan, we never make promises about what your program, district or insurer will fund. We help you ask the right question of the right office, and then we support the plan you actually end up with.

Should we stop speaking Urdu at home?

No. Speaking Urdu at home does not cause a speech delay and does not make one worse. A genuine language delay shows up in both of a child’s languages, not in one of them. Count your child’s words across Urdu and English together — that combined total is the real vocabulary, and it is the number a good assessment should be looking at.

This matters because the advice to “just speak English at home” still reaches Pakistani-American families regularly, sometimes from people who mean well. Professional bodies including ASHA have been clear for years that bilingualism is not a cause of language disorder. What it does cost you is real: a grandparent your child cannot talk to, and a parent speaking to their own child in the language they are least fluent and least playful in. Speak the language you can be warm and silly in — our guide on bilingualism and speech delay goes into the detail.

What does a session with us actually look like?

A first video call runs to about an hour. We take a history, ask what your child does on their best day and their worst, and then ask you to play with them for a few minutes while we watch and stay quiet. Most of what we need comes from those few minutes: how your child asks for things, whether they look to you when something goes wrong, how they cope when the game changes.

You leave with two or three things to try, not twenty. Tomorrow morning it might be as small as holding the cereal box up and waiting five silent seconds before you open it, or naming what your child is already looking at instead of quizzing them with “what is this?”. We then review it with you on the next call — what worked, what fell apart, what to change — because a home plan nobody reviews is just a printout.

We will also tell you when we are the wrong people. Speak to your paediatrician the same week — and do not wait for us — if any of the following is true:

  • Your child had words, gestures or eye contact and has lost them.
  • No babbling by around 12 months, no single words by around 18 months, or no two-word phrases by around two years.
  • Your child does not respond to their name or to loud sounds, or has had repeated ear infections.
  • Coughing, gagging or choking on food or drink.
  • Anything about your child’s breathing, seizures or sudden loss of skills.

Hearing is checked before anyone calls something a speech problem — that order never changes. If you would rather talk it through with a person than read another page, message us and tell us what is worrying you and we will answer honestly, including if the answer is that you need somebody local instead.

Local services

Getting help where you are, too

Alongside working with us online, here’s how families in United States can reach support in their own area. Processes change, so always double-check locally.

Early Intervention under IDEA (birth to the third birthday)

For children from birth to age three, each state runs an Early Intervention program under Part C of the Individuals with Disabilities Education Act (IDEA). In most states a parent can refer their own child directly for a free evaluation, and services are often provided at little or no cost to the family. Program names, eligibility rules and what is offered vary from state to state, so look up your own state’s Early Intervention contact and confirm the current details.

School district evaluation and the IEP (age three and up)

From age three the route runs through your local public school district, which can evaluate your child and, if they qualify, write an Individualized Education Program (IEP) with services such as speech therapy. Districts have a duty under IDEA (often called Child Find) to identify and evaluate children with a suspected disability, and you can request an evaluation in writing at any time — even before kindergarten. Federal law sets a 60-day timeline from the date you give written consent, though states may set their own; ask your district’s special education office what applies where you live.

If your child is struggling but does not qualify for an IEP

A child can need help without meeting the bar for special education. In that case ask the school about a Section 504 plan, which can put accommodations in place — seating, extra time, movement breaks, adapted instructions — without an IEP. Most districts have a named 504 coordinator. Practice varies a great deal between districts, so ask directly rather than assuming your school handles it the same way as the one your cousin is in.

Private therapy through insurance

Many families also use private speech-language pathologists (SLPs) or ABA providers, usually paid through health insurance. What is covered — and any prior-authorisation requirements — depends heavily on your plan and your state, so check your specific benefits before assuming a service is included. This changes from plan to plan and from year to year, so confirm it again at renewal.

By city

Cities we support families in across United States

We work online with United States-based families wherever you are. If you’re in one of these cities, here’s a page written for your community.

Conditions & concerns

What we help children with in United States

Whether your child has a diagnosis or you’ve just started to worry, these are the areas we work with online. Tap any one to understand the signs and how we help.

Not sure where your child fits? Try our free 2-minute development check or which therapy does my child need?

How to start

Getting started from United States is simple

  1. 1

    Message us on WhatsApp

    Tell us your child’s age and what’s worrying you — a short message is enough. We reply in English or Urdu.

  2. 2

    A free first consultation

    We listen properly, ask a few questions, and give you an honest read on what your child needs — all over video. No pressure, no jargon.

  3. 3

    A clear plan you can act on

    You leave with a plan: online sessions where they help, plus a home program you can start the same week.

FAQ

Questions from families in United States

Are you licensed clinicians in the United States?

No. We hold no US licence and we have no US location. With American families we work online only, as Urdu and English parent coaching and support. For a formal diagnosis or funded therapy you should use your state’s Early Intervention program, your school district and licensed private providers — all of which we can help you understand and prepare for.

Do we need a diagnosis before we start with you?

No. Most families come to us with a worry rather than a diagnosis — a two-year-old who is not talking, a child who will not sit, a school report nobody can decode. We can start from there. If what we see suggests a formal assessment is needed, we will say so plainly and help you ask your district or your paediatrician for it.

Can you replace our child’s IEP services or private SLP?

No, and you should be wary of anyone who says they can. We are the between-sessions coach who helps you carry a plan into daily life at home. Evaluation, diagnosis and hands-on therapy belong with your school district, your Early Intervention program or a licensed SLP or BCBA where you live.

The school says he will catch up. Should we just wait?

Waiting is a decision, not a neutral pause, so make it deliberately. Ask for the reasoning in writing, ask what would change their mind and by when, and get your child’s hearing checked in the meantime. You keep the right to request an evaluation in writing at any point. Meanwhile the home work can start straight away, and it is useful either way.

How do you handle the big time difference?

The US runs roughly nine to twelve hours behind Pakistan depending on your zone. We usually meet at your early morning or your evening, both of which fall at a normal working hour for us in Multan. We plan around the clock rather than ignoring it, and where we can we keep the same weekly slot so it becomes a routine rather than a negotiation.

Which language do sessions run in?

Urdu, English or a blend of the two — whatever you are most yourself in. Many Pakistani-American parents are entirely comfortable in English but still find it easier to describe their child, and their own fears, at least partly in Urdu. Your child hearing both languages at home is a strength, not something to fix.

We spend long summers in Pakistan. Do sessions stop?

No. Because we are based in Multan, we can keep coaching you straight through an extended trip to Pakistan, which is usually when a US-based provider pauses. The time difference actually works in your favour on those trips, and your child’s progress does not stall for two months.

Do you provide occupational therapy?

No. We do not have a licensed occupational therapist on staff, and we will not label our work as something it is not. We coach practical motor, handwriting, dressing and daily-living skills. For clinical occupational therapy or sensory integration therapy you would go through your district, your Early Intervention program or a licensed private OT in the US.

Nearby

Other areas we support

Written by the Inclusive Developmental and Therapy Center therapy team · medically reviewed by Dr Muhammad Suffyan, MB BS (GMC 8023727) · Last reviewed July 2026

Take the first step

Let’s talk about your child — wherever you are in United States

A short, friendly conversation is the best first step. Call, text or WhatsApp us — we’ll listen and guide you, with no pressure.

MPS Road, Block A Model Town, Multan (near Bloomfield Hall School, Street No. 2) · Mon–Sat, 10 AM – 7 PM

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